Step 1: Soak your body for about 10 minutes (in water only) by taking a bath, shower or Hammam.

Do not apply any products on your body or hair before exfoliating.

Step 2: For a maximum exfoliation result, rub your skin with LA DIHYA Black Soap, then rinse thoroughly.

Step 3: While applying pressure, start by rubbing the glove in a back-and-forth motion until you start seeing your dead skin peeling away.

Step 4: Rinse off and then apply LA DIHYA infused natural clay mask l to rejuvenate your skin and give it an exceptional glow.  

Moroccan Black Soap is not the same as the African Black Soap.

The Moroccan Black Soap is a totally natural plant composition made of olive oil and its paste that helps to achieve maximum skin exfoliation. On the other hand, the African Black Soap is made with the ashes of different locally harvested plants mixed with Shea butter.

LA DIHYA Black Soap has a very high content of vitamin E which provides it with potent antioxidant properties. The main function of vitamin E in skincare is to protect against free radicals that significantly contribute to the aging process.

LA DIHYA Black Soap is also high in iron, copper, calcium, vitamin A and vitamin D.

All of these health-promoting vitamins and minerals make our Black Soap the ideal skincare product with organic ingredients and full of beneficial properties.

It can be used on your face and entire body.

It's simple! 

Daily Use: Black Soap is used the same way as any regular soap but generates very little foam. When using it, a little bit goes a long way. Apply a small amount to your damp area of skin and massage it in for 30 seconds to 1 minute. Rinse and moisturize.  

Weekly Mask: Apply a small amount to your damp area of skin. Massage in for 1 minutes & leave on for 5 minutes.  Rinse and use LA DIHYA Glove to exfoliate the dead skin off.  Rinse & moisturize. 

The word Ghassoul is derived from the Arabic word "wash". It’s a 100% natural mineral that is only found in deposits on the Atlas Mountains of Morocco. Once extracted, it is washed, dried in the sun and then crushed until a smooth powder is obtained.

The Ghassoul is a stevensite clay, which means that it has a high concentration of magnesium, potassium, silica, calcium and other minerals. As such, it has a natural mineral composition that gives it its unique healing properties.

One of the many benefits of LA DIHYA Ghassoul Mask is that it gently unclogs pores and removes toxins from your skin, leaving it supple and nourished.

LA DIHYA Ghassoul Mask clears the skin by removing blackheads with a deep cleansing of pores. Since it has sebum controlling minerals, people with oily skin can also benefit from it. As it absorbs surface oil, you can keep those unwanted pimples away from your skin.

LA DIHYA Ghassoul Mask is extremely versatile. It is perfect for both oily and dry skin. Psoriasis and eczema can irritate your skin. These conditions cause extreme dryness that can crack open your skin and make it bleed. The Moroccan clay has a soothing effect that helps with inflamed skin.

LA DIHYA Exfoliating Glove can be used with the Black Soap or on its own.

Follow the same steps buy taking a hot shower or bath for 10 minutes and then exfoliate. We highly recommend to exfoliate with our Black Soap for better results.

LA DIHYA Black Soap can be used more often as part of your daily shower routine.

LA DIHYA Ghassoul Clay can be used as a mask on the face, back, body and even hair for oily scalps. 

Our products are very safe and as such they can be used by almost anyone.

However, it is not recommended to use any exfoliating products in the following circumstances:

- Sunburn : you should wait until the skin completely heals and then you can follow our 3 steps to get rid of the dead skin.

- Severe acne or open wounds.

Even if our products are 100% natural, safe and allergy free, if for any reason you develop any reaction, stop using the product immediately and contact us.

For a full body exfoliation experience, we recommend our 3 step Hammam ritual once a week. 

Absolutely not!  At LA DIHYA we care about animals and the environment. We are huge cruelty-free advocates for animals and do not support any sort of animal testing.

None of our products contain any of these harsh chemicals and we take great pride in that. Our focus is to provide all-natural and organic products without the use of harmful chemicals.

We have a 30-day return policy which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@ladihya.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info@ladihya.com.

Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. Rest assured we will evaluate the issue and make things right.

Exchanges: The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, make a separate purchase for the new item.

Refunds: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded in your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Unfortunately, we cannot accept returns on sale items or gift cards.

Disclaimer: We kindly ask for your understanding and patience due to the current COVID-19 situation. Due to COVID-19, shipping will be delayed for all countries. We will continue to work to deliver products as soon as possible while we keep our close attention on the situation.

Canadian Shipping:

Free standard tracked shipping is available for Canadian orders over $100 CAD (the estimated delivery time is 10 business days).

For orders under $100 CAD, tracked shipping options are available and the price and estimated delivery time (10 business days) will depend on your location as we ship from Quebec (Canada).

Delivery delays can occasionally occur. Depending on your location, it can take up to 20 business days for your items to arrive. 

USA Shipping:

FREE standard tracked shipping is available for USA orders over $100 CAD (the estimated delivery time is 10-20 business days).

For orders under $100 CAD, tracked shipping options are available and the price and estimated delivery time (10-20 business days) will depend on your location as we ship from Quebec (Canada).

Delivery delays can occasionally occur. Depending on your location, it can take up to 6 weeks for your items to arrive. 

International Shipping:

Shipment processing time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

Tracking Numbers:

Tracking numbers are not provided unless you have purchased tracked shipping.  Please make sure that your delivery address is correct prior to completing your order to avoid delays. Once your order is dispatched, we cannot change the shipping address.

Customs, Duties, and Taxes:

LA DIHYA cannot guarantee that your order will not incur additional taxes, duties or other shipping/customs fees. LA DIHYA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, VAT, etc.). 

Damages

LA DIHYA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Please note LA DIHYA cannot refund if your item is in transit.

Once your order has been fulfilled, it is not possible to change your shipping address. Please ensure your address is correct before placing your order. We will not be responsible for delayed or lost packages due to incorrect/incomplete address input by customers.

If your package is returned to us due to an incorrect/incomplete address, we are charged a $5.00 USD fee for the package to be returned to Canada. This $5.00 USD fee will be deducted from your order should you wish to obtain a refund or re-delivery.

For re-delivery of any returned orders due to incorrect (or incomplete) addresses or uncollected packages, the customer is responsible for the additional shipping charges to deliver the package to the correct address.

Please note that due to Covid-19, we are unable to guarantee shipping time frames. We do not provide refunds due to shipping exceptions/delays.